According to data from the U.S. Census Bureau, the number of Americans who primarily work from home increased from roughly 9 million to 27.6 million between 2019 and 2021.

That’s an increase of 206%! 

This huge surge in remote work was, of course, in reaction to the pandemic. But our team at EWS has already been working like this since 2010 – for many reasons. 

Our remote work model offers a number of benefits for both team members and clients and suits our values as a company. Since we weren’t forced into a remote-working set-up via a reactive pandemic pivot, when the entire world switched to working online we already had all the systems and supports in place to make it work. 

In this article, we’ll share some of the reasons why we designed our work this way, as well as the insights we’ve gathered from working remotely for over a decade. Also, we’ll cover how we’ve been able to address some of the trickiest remote working challenges and empower our team members to do their best possible work – no matter where they are.

Why Remote Work?

Remote working has skyrocketed in popularity in recent years, and for good reason. The advantages this work model offers have had a significant impact on our company’s success and the quality of life of our team. 

Of course, working remotely doesn’t suit every team. Some companies and individuals may thrive better with an in-person set-up. We’re firm believers in taking the time to figure out the work-style that meets your needs, rather than following trends. 

With that said, some of the reasons why we’ve chosen to work remotely include:

It’s Better For Our Clients

Our remote team allows us to cover multiple time zones and offer our services around the clock, which is a huge benefit for our clients who operate globally. 

Also, thanks to a core team and flexible workforce spanning 11 countries across all continents, it means we are able to scale up easily whenever our clients need more support anywhere in the world.

It Allows Our Team to Thrive

By allowing our team to work whenever and wherever they want, we step away from the old-fashioned 9-5 office model that tries to impose productivity from the top down and instead place trust in our team members to do their tasks in a way that works for them. 

Many of our team members have busy lives outside of work. They are responsible for childcare, caring for sick partners and more. Being able to work remotely gives them the flexibility to work and manage their personal lives. 

As long as the work gets done, we allow the team to set up their workspaces and schedules in a way that suits their personal preferences. For many of them, this approach is energising and inspiring.

“Working remotely gives me the autonomy to decide where and when I work, allowing me to better balance my personal and professional life.  For example, I am currently writing this in a coffee shop in Transylvania!” – EWS Team Member

It Gives Us a Competitive Advantage

When you’re able to hire the person with the right skills for the job -regardless of location – you gain a competitive advantage over companies whose hiring pool is limited to their own postcode area. 

We’ve been able to build an agile and flexible workforce that consists of a mix of in-house talent and freelancers, and we’ve developed a pool for specialists over the years for specific markets or niche requests. 

Plus, when employees feel cared for and respected, they often have a stronger connection with the organisation and its goals and they do better work. We improve retention and allow for more diversity and inclusion, which ultimately allows us to perform better as a whole. 

Overcoming Remote Work Challenges

But of course, remote work is not without its own challenges. We’ve tackled these issues head on with clarity, honesty and communication, with the goal of finding solutions that work for the unique needs of our team. 

Here are a few examples of the challenges of remote working we’ve faced, and the strategies we’ve put in place to mitigate against them. 

Remote Work Challenge: Feeling Isolated From Coworkers

There’s no getting around it. It’s easy to feel disconnected from the very real people you work with when your only image of them is a few pixels on a tiny Zoom screen square. Loneliness and disconnection can wear down even introverted remote workers and leave them feeling uninspired and discouraged. 

Our Strategies

The key to combating this issue? Making each member of the team feel seen and making sure they know that their contributions are valued. We do this via regular online and video communication, as well as by establishing a supportive “open door” team culture. 

Also, we make sure our remote workers know that they are free to work from a coworking space or a social environment on those days when they are craving a bit more company than just their cat. 

“Without in-person communication, a feeling of isolation can occur from time to time.  Personally, I can offset this by visiting a coworking space.” – EWS Team Member

Remote Work Challenge: Maintaining A Healthy Work-Life Balance

When the distance between “office life” and “home life” is only mere metres, it can be difficult to switch off at the end of the day. One of the biggest challenges of remote work is the risk of burnout, especially when boundaries between work time and recreation time become blurred and team members are expected to be responsive at all hours. 

This is something we are always conscious of and we encourage our team members to unplug and spend time with their loved ones. 

Our Strategies

A recent study carried out on behalf of Stanford University found that global workers saved an average of 54 minutes per day by not having to commute to work. Rather than trying to recoup that time, we encourage our team to use the time they save for activities that benefit their mental health. 

We take downtime seriously and we strive to give our team autonomy and respect their privacy. They are trusted to finish assignments and accomplish tasks without a team leader or superior constantly looking over their shoulder, and free to work during the hours when they are most productive. 

“Having a flexible work schedule allows me time to go for walks and take some positive steps towards exercise and wellbeing. When I historically worked in an office environment, I felt I should be working and would not take that time to leave and get out of the office. I would end up being indoors all day and sometimes not move from my desk.” – EWS Team Member

Remote Work Challenge: Work Always Brings Challenges

No matter what work model you choose, working together successfully is never easy. Many companies make the mistake of thinking that switching work models is the one-time fix that will make everything suddenly run smoothly once and for all. But of course, there’s no such thing. 

Whether your team is office-based, remote or a hybrid of the two, maintaining productivity and harmony and getting the best performance from your talent requires constant creativity, adaptability and compassion. 

Our Strategies

The most important thing we’ve learned? Hiring correctly is one of the best ways you can set your team up for success.

Not everyone is suited to remote work, so we aim to hire people who thrive in a remote set-up and who are independent and self-motivated. We also seek out people who have strong resilience and awareness. The ability to form and nurture relationships easily via phone or video is also a highly important skill. 

Also, once you build your team of talented remote workers, it’s essential to listen to them and take action on their feedback. After all, your team members know what they need in order to do their best work! 

Share Your Stories With Us!

Does your team work remotely? How do you deal with the challenges inherent in this type of work model? We’d love to hear about the creative strategies, policies and ideas you’ve come up with. Please feel free to share them in the comments below!

P.S. If you know anyone who would find this article helpful, please feel free to pass it along to them! 

Photo by Chris Montgomery on Unsplash

The post How We’ve Worked As a Remote Team for Over a Decade appeared first on EWS.

We recently came across an interesting take on the topic of goal setting, from an entrepreneur and keen student of human behaviour and motivations named James Clear. This wasn’t the typical list of 10 ways to achieve every goal you set, or 6 ways, or 5, 4 or even 2. Rather, it was one solitary tip, a simple if counter-intuitive shift in mindset that can be adopted by just about anyone to reach almost any goal.

The basic idea is that once you’ve come up with your goal, you should more or less put it from your mind and pour all of your energies into the system or process that will get you there.

In other words: Set goal. Jettison goal. Achieve goal.

That might sound <insert your own dismissive adjective here> but the closer you look, the more sense this makes.

Motivationally, goals are tricky things. They can overwhelm as much as they inspire; their massive presence on the horizon casting a long shadow over the path to achieving them.

Very often, fixating on the goal itself makes it seem even further away, even more unattainable. Likewise, it’s all too easy to get stuck in a confidence-sapping loop of comparing our current situation to the dazzling dream on top of our far-off golden pedestal.

As James puts it:

“When you’re working toward a goal, you’re essentially saying, ‘I’m not good enough yet… but I will be when I reach my goal.’ ”

So, James’s argument goes, what if you completely ignored your goals and the creeping doubts and insecurities surrounding their attainment?

What if you instead focused only on your systems – the processes, practices and routines that actually get you to where you want to be?

What if you stopped worrying about being on the Board in five years and put all your energies into achieving more this month, learning new skills this quarter, managing more effectively this year?

What if you stopped focusing on the marathon you’re running in six months’ time and concentrated purely on this week’s training schedule, then next week’s and so on?

Would you still get the results you desire? For James, you get them and plenty more besides e.g.:

• The pleasure of enjoying the present moment of your process as well as improving towards your end goal.
• Freedom from being enslaved by a distant and unknowable future.
• Absence of guilt at ‘failing’ to reach arbitrary milestone steps along the way.

Here’s the full story in James’s original article. In the well-ploughed furrow of motivational thinking, we see his ideas as fertile ground for inspiration. (It certainly beats reading the latest thought piece on the enduring merits of SMART goals.)

Undoubtedly, this isn’t the approach for everyone or every goal. But we’re very much taken by the idea that goals are about the journey as much as the destination. With so much uncertainty and turmoil in modern lives, trusting your process seems a good place to start.

Those in the know, share. If you think your network would find inspiration in this post, we’ve made it really easy for you to tell them using the LinkedIn Share button below.

The post Is the Way You Set Your Goals Stopping You from Achieving Them? appeared first on EWS.

There’s one effortlessly ingenious way to make your calls and meetings more focused and productive. It comes to us courtesy of Ella Banks on theartofcharm.com, via Business Insider UK. And it confirms our long-standing belief that a well-written preliminary email is worth its weight in gold.

The problem is pervasive: When you meet or call someone for the first time, the occasion is invariably clogged by preamble – introductions, agenda setting, establishing credibility etc.

The solution? Get all of that preamble out of the way beforehand by sending a brief but beautifully crafted pre-meeting email.

Why send a pre-meeting email?

There are 5 key benefits, corresponding to the 5 core paragraphs your email should contain:

1. Confirm the meeting is going ahead as arranged
2. Set out your intentions and relevant credentials in the neat, professional manner that can be awkward in person
3. Convey your enthusiasm to the person you most want to share it
4. Help your correspondent see why this meeting is so important and timely
5. Ultimately, free up time to focus on the matter at hand when you do get together

What should it say?

Below is the Art of Charm template, tweaked slightly for the more executive tone we aim for at EWS:

Of course, you don’t have to stick rigidly to this template if, say, you find the wording too prescriptive. The framework is the important thing. As long as you communicate the 5 key benefits listed above, you’ll set a positive and focused tone every time.

Those in the know, share. If you think your network would find inspiration in this post, we’ve made it really easy for you to tell them using the LinkedIn Share button below.

The post The One Email You Need In Your Work Life appeared first on EWS.